Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data. By using CultureFit Dallas services, you agree to the practices described here.

1. Who We Are

Culture Fit Dallas is a fitness coaching and training program operated by Pierre Brown, based in Dallas, Texas. We offer strength and weight loss programs through monthly subscription tiers. For privacy-related inquiries, contact us at culturefittx@gmail.com.

2. Information We Collect

          Information You Provide:

• Account & Contact Info: Name, email address, and any information submitted through intake forms or quizzes.
• Health & Fitness Data: Goals, fitness experience level, body measurements (weight, waist, hips, chest, arms, thighs), and progress data you voluntarily log.
• Payment Information: Billing details processed through our third-party payment processor. We do not store full credit card numbers on our servers.
• Coach Communications: Messages, check-in responses, and notes exchanged with your coach (applicable to Coached, Elite, and Personal Training tiers).
• Membership & Eligibility Info: For community discount memberships (teachers, students, first responders, military, etc.), we may collect verification documentation to confirm eligibility. This information is used solely for discount verification and is not shared with third parties.
• Facility Check-In Data: When you access our physical facility, we record check-in timestamps and membership status to manage facility access and class attendance.
• Guest Pass Usage: VIP guest names and visit dates may be logged for facility security and capacity management purposes.

          Information Collected Automatically:

• Usage Data: Pages visited, features used, session duration, and interaction patterns.
• Device & Browser Info: IP address, browser type, operating system, and device identifiers.
• Cookies & Local Storage: We use browser storage to save your preferences, progress tracking data, and session information locally on your device.

3. How We Use Your Information

          We use the information we collect to:

• Deliver and personalize your fitness program and coaching services
• Process payments and manage your subscription or membership
• Verify eligibility for discounted membership tiers
• Manage facility access, class reservations, and check-ins
• Track class credits, guest pass usage, and membership benefits
• Communicate with you about your program, progress, and updates
• Send you program-related notifications and reminders
• Improve our services, website functionality, and content
• Respond to your questions, support requests, and feedback
• Comply with legal obligations
• We do not sell your personal information to third parties.

4. How We Share Your Information

           We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors (e.g., payment processors, email platforms) who help us operate our services, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of CultureFit Dallas, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• We do not share your health or fitness data with advertisers.

5. Data Storage & Security

Your data is stored using industry-standard security measures. Progress tracking data (measurements, workout logs) entered on our website is stored locally in your browser's storage and is not automatically transmitted to our servers unless you are enrolled in a coached plan that includes progress reviews.

While we take reasonable precautions to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and keep your account credentials confidential.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription or request deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, financial records).

7. Cookies & Tracking

           Our website uses cookies and browser local storage to:

• Remember your quiz responses and program preferences
• Store your progress data and habit tracking locally
• Analyze site traffic and usage patterns (via analytics tools)
• You can disable cookies in your browser settings, but some site features (such as progress tracking) may not function properly as a result.

8. Your Rights

           Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data ("right to be forgotten")
• Opt out of marketing communications at any time
• Data portability — receive a copy of your data in a structured format
• To exercise any of these rights, email us at culturefittx@gmail.com. We will respond within 30 days.

9. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors under 18. If you believe a minor has provided us with their information, please contact us immediately and we will take steps to remove it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy. For significant changes, we will notify active subscribers by email.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Culture Fit Dallas
Owner: Pierre Brown
Email: culturefittx@gmail.com
Location: Dallas, Texas